Shipping Policy

Last Updated: 7 july 2024

At PCM Tuning, we strive to provide our customers with a seamless and efficient shipping experience. Please read our Shipping Policy carefully to understand our practices regarding the handling and delivery of your orders.

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1. Shipping Methods and Carriers

We utilize third-party shipping companies such as DHL, UPS, and others to deliver our products to you. The choice of carrier will depend on various factors, including the destination, size, and weight of the package.

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2. Shipping Rates and Quotes

Shipping rates are not included in the price of our products. To obtain a shipping quote, please contact our customer service team at [Contact Information]. We will provide you with an estimated shipping cost based on the carrier's rates and your delivery location.

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3. Shipping Timeframes

The shipping timeframe for your order is dependent on the carrier chosen and their estimated delivery times. Once your order is handed over to the shipping carrier, PCM Tuning has no control over the delivery process and timeframe. Typical delivery times provided by our carriers are as follows:

• DHL: 2-7 business days

• UPS: 3-10 business days

Please note that these timeframes are estimates and may vary due to factors such as customs processing, weather conditions, and carrier operational delays.

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4. Order Processing Time

We aim to process and dispatch all orders within 3-5 business days after payment confirmation. Processing times may vary based on product availability and order volume. You will be notified if there are any significant delays in processing your order.

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5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. This tracking number will allow you to monitor the status and location of your shipment through the carrier's website.

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6. Shipping Responsibilities

Please be aware that once your order has been handed over to the shipping carrier, PCM Tuning is not responsible for any delays, damages, or lost packages that may occur during transit. Any issues related to the shipping process should be directed to the carrier using the tracking information provided.

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7. International Shipping

For international orders, customers are responsible for any additional customs duties, taxes, or fees that may be incurred during the shipping process. These charges are not included in our shipping quotes and must be paid by the recipient upon delivery.

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